Happy to see you all in Munich, we'll start on 26.3.2025 around noon and will finish on 27.3.2025 early afternoon. We already have some topics but agenda isn't finalised till now:

- Impact Model

- What's new

- APM + ITSI

- ITSI Best Practizes

- Escalation and Deescalation by interactions with humans

- Problems in ITSI

- Combining KPI and Fasttrack events

- ITSI and x.matters

- Doing Infrastructure Monitoring with ITSI in a correct way

- Creating Services Automatically

- ITILv3 vs. ITIL4 with ITSI / Management Overview

We have received confirmations from attendees who will definitely participate in this user group. They come from various industries, including retail and insurance.

Please also join #ug_itsi_emea in slack channel splunk-usergroups!