In this session, we will demonstrate the importance and power of an accurate CMDB when it comes to building a large ITSI environment. When the use case of the customer is Enterprise-level monitoring, and especially when the business has acquired other companies and therefore inherited unknown naming convention of servers and other assets, one could perhaps consider the CMDB to be equivalent to Asset and Identities in Enterprise Security. The importance of an accurate CMDB will be apparent in each of the topics from the below numbered list.

• Service/entity mapping
• “Automatic” service build via search
• Enterprise Scale Alerting Framework